Work Remotely From Anywhere

CallerDesk Cloud Call Center solution free for 6 months for all IDFC Corporate A/c Holders

Connect virtually through Fast, Secure & Reliable cloud telephony solution

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Account activation in just 30 Minutes
Pay Per Use Contracts
No PRI Line installation on your Premises
Hardware cost-

Everything is on Cloud

Effective Call & Lead flow automation solutions for all kind of Enterprises & SME’s

Actionable Insights

Track Every Call, Caller, and Conversation. Automate the Best Experience via different call routing strategies.

Agent Performance Monitoring

Record Every Agent working Sessions along with live working login hours, Break Module, Avg. talk time analysis and many more.

Super Secure

Our cloud firewall prevents sensitive business data from falling into the wrong hands along with many security features.

Dedicated Support

Regular updation monitoring and phone, email & live chat technical support available to resolve any issues swiftly. 

Flexibility

 Easily scale your team size & call volume as per your business needs. Our contracts are flexible so you can scale up or cut down anytime. 

Various Voice communication tools under one Roof

Dedicated Virtual Number

Especially for businesses to help them intelligently manage callers and for automate self-service options including time based schedule & call analytics.

Toll-Free-Number

Enable your customers to call you free to contact & track and record every call which they have made 24*7 with advance call analytics & routing strategies and sticky functionality.

Cloud Call Centre

This solution is to provide complete call centre solution on the cloud where you can track, record all of your customer support executives in real time along with advanced agent & Break module

App/Platform Based 

Click-to-Call

This solution helps companies to get connected with their website or app visitors in real-time, without actually dialing the number.

Auto Voice Dialer

It can be used to interact with your existing customers, through call patching with your support team automatically, with the agent first, and then to your customer for a call patch.

Voice Broadcast

This cloud solution helps companies to send recorded voice messages to multiple phone numbers simultaneously

Voice Broadcast with Key Based Lead Capture

Use key based lead capturing system while sending voice broadcast to your targeted registered customer base.

Voice Auto Survey

Collect valuable feedback from your existing customer database and analyze their satisfaction from service through our Bulk auto survey and individual feedback survey feature.

SMS/Voice Based Authentication

Two-Way authentication is a ‘One-Time Password’ that is randomly generated and sent to the client provided mobile number via SMS and voice call for validation

Mini Lead CRM

Use our In-build Mini CRM with live call screen to add, edit and view existing saved customers in the platform as well to as to upload, download all customers list with details.

Live Call Popup & Extension Based Routing

Capture live call popup with custom customer form properties to fill during the conversation with caller and save it instantly to track for future Purposes.

Faster Cloud Application access

Callerdesk is a cloud voice communication platform which helps Businesses to setup cloud IVR & Virtual Call centre all over India for enabling their staff to work remotely. 

16000+ Support Agents regularly using our solution to handle Customers calls.

16000+ Support Agents regularly using our solution to handle Customers calls.

Join 16,000+ users who are regularly using to improve Customer CSAT Score

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